This website is operated by St Shenouda Monastery. Throughout the site, the terms “we”, “us” and “our” refer to St Shenouda Monastery. St Shenouda Monastery offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Returns Policy, Dispatch and Deliveries
At St Shenouda Monastery, we are committed to making Orthodox Christian resources readily available and affordable to anyone around the world. Therefore, we have selected the Australia Postal Service to fill our shipping needs. We feel this provides the most inexpensive service to our customers while still being extremely reliable and professional in their delivery.
All orders will be shipped as soon as possible but may not ship for a maximum of 5-7 business days after order has been placed.
The price payable for the Product is set out in our website. Prices are in $AUD.
International: For international orders outside of Australia, please allow approximately 2-6 weeks for delivery and note that customs charges or other additional charges may apply. If additional charges apply, you will be notified by email and asked how you would like to proceed.
Refunds / exchange will only be given if the item(s) are faulty. Please contact us by email should you wish to claim a refund / exchange.
We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.